Retail Sales CRM that turns shoppers into loyal customers
Build customer profiles, run loyalty programmes and personalised campaigns, and compare store performance across your retail chain.
Performance trend
Pipeline
Top stores today
- Andheri West₹2.1L112%
- Koramangala₹1.8L104%
- Salt Lake₹1.4L97%
DealTrako Retail Sales CRM helps multi-store retailers capture customer data at billing, reward loyalty, send personalised offers and track store, staff and category performance.
Why retail sales teams outgrow spreadsheets
Anonymous customers
Retailers do not know who their repeat customers are.
Customer capture at POS
Phone-number-based profiles linked to purchases.
Generic promotions
Mass SMS blasts produce low returns.
Segmented campaigns
Target by spend, category and recency.
Store performance gaps
Head office cannot compare stores in real time.
Store dashboards
Sales, footfall and conversion per store.
Low repeat visits
Customers are not reminded to come back.
Loyalty & win-back
Points, tiers and automatic win-back offers.
Everything your retail sales team needs
Customer profiles
Purchase history, preferences and birthdays.
Loyalty programme
Points, tiers and rewards.
Segmentation
RFM-based customer segments.
Campaigns
SMS, WhatsApp and email offers.
Store management
Stores, staff and targets.
Walk-in & enquiry tracking
Capture enquiries that did not convert.
Feedback & NPS
Post-purchase feedback surveys.
Retail analytics
Category, store and staff reports.
Your retail sales workflow, simplified
Capture customers
Record customers at billing or enquiry.
Reward loyalty
Customers earn points and tiers automatically.
Personalise offers
Run targeted campaigns by segment.
Compare stores
Track store and staff performance.
Results retail sales teams can measure
Typical improvements reported by teams after moving from manual processes to DealTrako. Actual results vary by business.
Repeat purchase rate
Loyalty and reminders.
Campaign ROI
Targeted segments.
Customer data captured
Profiles at POS.
Basket size
Personalised offers.
Retail Sales CRM pricing
Prices in INR, exclusive of GST · Showing pricing for Retail Sales CRM
Free
For small teams getting started
- Users: Up to 3
- Storage: 500 MB
- Lead & contact management
- Basic task management
- Basic dashboard
- Industry-specific modules
- Deal pipeline
- Mobile access
- Standard reports
Starter
For growing sales teams
- Users: 3 – 25
- Storage: 5 GB
- Lead & contact management
- Basic task management
- Basic dashboard
- Industry-specific modules
- Deal pipeline
- Mobile access
- Standard reports
Professional
For teams that want automation
- Users: 5 – 250
- Storage: 50 GB
- Lead & contact management
- Basic task management
- Basic dashboard
- Industry-specific modules
- Deal pipeline
- Mobile access
- Standard reports
Enterprise
For large and complex organisations
- Users: 50+ (custom)
- Storage: 500 GB+
- Lead & contact management
- Basic task management
- Basic dashboard
- Industry-specific modules
- Deal pipeline
- Mobile access
- Standard reports
View Live Demo
Explore a live Retail Sales workspace with sample data.
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Free for up to 3 users. No credit card required.