Healthcare Sample

Digitising medical rep visits: a practical playbook

Move your medical sales team from paper DCRs to GPS-verified visits without disrupting the field.

DealTrako Editorial Team · · 6 min read

Moving medical reps to a CRM works best in phases.

Phase 1: Clean master data

Consolidate hospitals, branches and doctors. Classify doctors by potential and assign visit frequencies.

Phase 2: Tour plans

Have reps submit monthly tour plans in the CRM and managers approve them.

Phase 3: Check-in discipline

Introduce GPS check-in and check-out, then review adherence weekly.

Phase 4: Secondary sales

Add deployment and stockist sales capture once visit habits are formed.

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