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How to choose the right CRM for your industry

A generic CRM can slow down specialised teams. Here is a practical checklist to choose a CRM that fits how your industry actually sells.

DealTrako Editorial Team · · 4 min read

Every industry sells differently. A medical rep plans doctor visits, a real estate executive schedules site visits, and an FMCG salesman runs a daily beat. A generic CRM forces all of them into the same lead-and-deal model.

1. Map your real sales process

Write down every step from first contact to repeat business. Note the records you track (doctors, units, outlets) and the activities that matter (visits, demos, audits).

2. Check for industry-specific modules

Look for objects and workflows that match your process out of the box, so you are not building them with custom fields.

3. Think about the field

If your team is on the road, mobile check-ins, offline capture and route planning matter more than desktop dashboards.

4. Start small and scale

Choose a CRM with a free tier so you can test it with real users before committing. DealTrako is free for up to 3 users.

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